Shipping Policy

At My Gamings Hub, we strive to deliver your orders promptly and securely. This Shipping Policy outlines how we process and ship orders to ensure a smooth and hassle-free experience.

1. Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive a confirmation email with order details and tracking information once your order is dispatched.

2. Shipping Methods & Delivery Times

  • We offer standard and expedited shipping options at checkout.
  • Delivery times may vary based on your location and the shipping method selected:
    • Standard Shipping: Estimated delivery within 3-7 business days.
    • Expedited Shipping: Estimated delivery within 1-3 business days.

3. Shipping Fees

  • Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order.
  • Free shipping may be available for orders over a certain value; check our website for current promotions.

4. Delivery Locations

  • We currently deliver across the UAE.
  • For international shipping inquiries, please contact us at info@mygamingshub.ae.

5. Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email or SMS.
  • You can use the tracking number to monitor your shipment’s progress through our courier partner’s website.

6. Delivery Issues

  • If there are any delays or issues with your shipment, please contact us at info@mygamingshub.ae.
  • We are not liable for delays caused by unforeseen circumstances, such as weather conditions, courier issues, or customs clearance.
  • We will do our best to complete the customer needs.

7. Undeliverable Packages

  • If a package is returned to us due to an incorrect address, refusal to accept delivery, or failure to pick up, the customer will be responsible for reshipping fees.

8. Damaged or Missing Items

  • If your package arrives damaged or with missing items, notify us within 48 hours of delivery.
  • Please provide photos of the damaged package and items to assist with the resolution.

9. Special Instructions

  • If you have specific delivery instructions, such as preferred delivery times or drop-off locations, please include them during checkout.

Contact Us:
For any shipping-related questions or assistance, please contact our support team:
Email: info@mygamingshub.ae

Thank you for choosing My Gamings Hub. We are committed to delivering your orders on time and in excellent condition!